Legal
We respect your privacy and are committed to protecting your personal information.
Omnia Web Studios provides website design, development, hosting, branding, professional email, social media and digital services to businesses throughout the United Kingdom. This policy is written in line with the UK GDPR and the Data Protection Act 2018.
Name, business name, email address, telephone number, postal address.
Company name, website, social media profiles, requirements and project information.
IP address, browser type, device information, operating system and website usage.
Enquiry history, communication preferences and website interaction data.
Delivering website projects, hosting, domains, support and email accounts.
Replying to enquiries, sending quotations, project updates and support.
Processing payments, managing accounts, records and legal obligations.
Improving services, understanding customer needs and sending marketing communications where consent is given.
We process personal information under one or more of the following lawful bases: contract (to deliver requested services), legitimate interests (to operate and improve our business), consent (for marketing communications) and legal obligations.
We do not sell personal information. We may share information with trusted third parties where necessary to deliver services.
Payments are processed securely through third-party providers including Stripe. Omnia Web Studios does not store full payment card information.
We may use Google Analytics, Search Console and performance monitoring tools. Data is anonymised and aggregated where possible.
Where advertising services are provided, we may manage Google Ads, Google Business Profile, Meta and other advertising platforms on behalf of clients.
Up to 24 months.
Up to 7 years for accounting and legal purposes.
For the duration of the client relationship and reasonable business continuity requirements.
Where you have consented to marketing, you may unsubscribe at any time. Service-related communications may still be sent to fulfil contractual obligations.
Some providers may store or process information outside the UK. Where this occurs, appropriate safeguards are implemented.
Our services are intended for businesses and individuals aged 18 years or older.
Our website may use cookies and similar technologies. See our Cookie Policy for further information.
We reserve the right to amend this Privacy Policy at any time. Continued use following changes constitutes acceptance.
If you remain dissatisfied with our handling of personal information, you may contact the Information Commissioner's Office (ICO) at ico.org.uk or 0303 123 1113.
Questions?
Contact us at hello@omniawebstudios.com.
